Misc02 Sep 2005 11:48 pm
Today I decided to work on some future ITF travel plans. I logged on to my favorite travel agency’s website (GoldenRuleTravel.com) and filled out the form for a fare quote.
A mere few minutes later I received an email from the company owner! It contained the following:
Would you like that quote with ice tea on board or w/out?
Now that’s what I call service!!
I received the fare quote in just a few more minutes, it was very reasonable too. Golden Rule is a great company, give them a shot the next time you find yourself needed a travel agent.
7 Responses
September 3rd, 2005 at 7:04 am
You betcha!
*big grin*
September 3rd, 2005 at 1:03 pm
Golden Rule Travel is a great company, but they are little behide in time. For me, I am looking for the cheapest tickets and I am flexable to get the cheapest. Becuase of that,I will be sending tons of quotes a day before I find a deal. It will definitely waste thier time. They need to go fully automated like Travelocity, Priceline, and blah blah…
What I can do is find the cheapest, and ask them if they can beat it.
Another thing, the quote page NEED to be a security page so it can send information encryption (sp?) If you dont know what I am talking about, it is the little padlock on the bottom right, or the first part of the URL is Https:// I dont know how they send credit card information… maybe someone can tell me.
September 3rd, 2005 at 3:10 pm
It’s not necessary for non-credit card information to be incrypted via SSL and displayed in the https:// protocol.
September 3rd, 2005 at 3:11 pm
From the front page:
“Why buy your tickets from Golden Rule rather than “online” through a booking engine? Let me give you a real example. Dr. Paul Stoltzfus, his wife and 2 small children purchased tickets from us to attend his brother’s wedding in Costa Rica. I received a call from Paul in the Dallas Fort Worth airport on their return leg, telling me that the flight from Dallas to Portland Oregon was just cancelled and his wife was holding their place near the back of a very long line of unhappy customers trying to be placed on “sold out” alternate flights by the airline. The next day was Christmas and the family was tired and anxious to be home. I quickly scanned my computer seeing that seats from Dallas to Portland were almost non-existant for that day. I did spot the last 4 seats on a Delta flight leaving in 30 minutes, quickly booked them, and advised Paul to take his family and run for the Delta gate. I did not know whether Delta would accept tickets from another airline but knew there was a chance that they might. Paul’s family hailed a taxi to the other side of the airport, Delta accepted the tickets and they made the flight.
Had the tickets been booked through an online booking engine, the only choice would have been staying in line for several more hours followed by another night in a strange hotel with the family rather than the familiar cozy beds of home. Of course, it doesn’t always work this well but it’s good to know that we are only a phone call away.”
September 4th, 2005 at 1:40 pm
Hans mast,
I just feel it is too much non-credit card information to send out.
I already bought tickets two weeks ago, so the next time I am in the market for airline tickets, I will check you guy out.
September 4th, 2005 at 9:11 pm
“I just feel it is too much non-credit card information to send out.”
It’s the information that’s available in the phone book or in any online “phonebook.”
September 4th, 2005 at 9:12 pm
“I will check you guy out.”
Thanks!